What we learned from the Doctor

Justin here. I read a great article in the WSJ this morning (here) about a movement to get more doctors to give their notes to their patients.

We have a client couple where the wife has battled through a fight with breast cancer. The husband said one of the best things about their doctor was that he would photocopy his notes after they talked and give them a copy before they left the doctor's office.  He said the transparency meant a lot to him and his wife.

We've always given some sort of recap after meetings, but it usually only involves the action points coming out ("Jim and Jane need to revisit wills.") but we didn't always send our clients the full meeting notes ("Jim and Jane need to revisit will because Jane is nervous about Jim providing too much money to his grown kids from his previous marriage.")

So, after our client told us how important it was to them in their cancer fight, we started being more intentional. While we don't copy our handwritten notes (they wouldn't be much help) we've started sending clients full recaps of the meetings. Sure, it takes some time, but we find that it adds some accountability (for us and the clients) and, like with our clients and their doctor, improves transparency. We see it as standard operating procedure.

Unintended Consequences in Aid to Haitian Woman

In February, NPR played a story about woman in Haiti, Yvrose Jean Baptiste, who basically loses her business in the earthquake. She desn’t know how she’ll go on, owes the bank $100 while selling chicken necks at the market for pennies. Then in a genuine act of kindness and humanity, NPR listeners flood her bank account with money . . . $3,860 (more than a few years’ wages).

Today, they followed up with her. She withdrew the money, put her four kids in school, bought a stand at the market and inventory. It dramatically changes her life for the better - you nearly expect Hollywood to start buying the movie rights . . . until her husband leaves her. He doesn’t know how to handle the shift in power in the marriage. Today she says she's happy but she doesn’t sleep well at night (still under a tent) fearing she will be robbed because she doesn’t have a husband to protect her.

Three lessons:

• We all have the ability to radically change someone's life through mere generosity, but
• Bailouts rarely work like we expect them to and
• Money rarely solves problems we’ve yet to encounter.

Full story here: http://www.npr.org/blogs/money/2010/07/01/128245622/yvrose

Today's headlines are rarely the same as what history's judgement is going to be

Photo courtesy FaceBook

Jonathan here: Went to Stamey's for a late lunch, all by myself. I was really looking forward to three four things: a world class hot dog all the way (that's mustard, chili, onions, and Cole slaw for you northerners), an honest-to-goodness chopped BBQ sandwich, and a tall glass of sweet iced tea (otherwise known as the wine of the South).

To tell the truth, I was looking forward to spending some unhurried alone time with my brand new 2010 US Andex chart.

Image copyright Andex/Morningstar

I love charts. I can spend an hour with a good chart and come away with having had as much enjoyment (and learning as much) as reading a well-written book (for my current new favorite, shown right).

The Andex chart shows what would have happened to $1, had it been invested way back in 1926, in a bunch of different indexes representative of tangible investments (US Small Stocks, S&P500 Total Return Index, Balanced Portfolio, World Stock Markets ex US Total Return Index, Long-Term Government Bonds, 5-Year Fixed-Term Investments, 30-Day Treasury Bills, and that darned old dog, Inflation, sorry Enzo).

As if that wasn't enough, the chart also shows: median PE ratio, minimum wage, the price of a first class stamp, gold, the price of oil, prime interest rate, and inflation. That's not all: dotting the nearly 85 years of time were hundreds of events, panics, assassinations, wars, crises, bombings, collapses, deficits, unemployment, Watergate burglars, hostages, bailouts, bankruptcies, market closings. It shows the day the first international mutual fund was introduced in the US and the day John Glenn orbited the earth.

All of the above is not the half of it, you need to get a copy of the chart for yourself or drop by our office and spend an hour or two with it.  In the words of Jack Bauer, I promise you, it will lower your blood pressure and your heartbeat; two numbers that I imagine have been higher than they really ought to be. Why, because it gives you a 30,000 foot view of things and lets you know that today’s headlines are rarely the same as what history’s judgment is going to be.

It was after 2:30 when I gathered up my belongings (today's News-Record, my PDA, and my new friend the Andex Chart, when I noticed several waitresses and busboys and one cashier, who apparently had just spend the last half hour or so gawking at some guy in a Seersucker suit, eating a hot-dog and a BBQ sandwich and pouring over a chart with as many squiggly lines (and as big) as a road map. The cashier became their spokesman, she took a step toward me and peered at the chart: "I saw the market was up 175 points this morning, what it is gonna do?" "By when," I said pleasantly and sincerely, hoping to draw her out. "Oh, I don't know, I guess by when I retire," she admitted, seeing I was for real. "We have a 401(k) plan, you know."

Judging she had at least 15 more good working years on her side, I said, "Keep your head down, your heart up, and take advantage of buying more shares month in and month out." "Thanks, she said, that's just what I thought I'd do." She added, "And that's just what our guy says to do, too. You know he comes to see us when the market us up and he comes to see us when the market is down, and he always tells us the same thing. I don't know how people without an advisor do it."

"I don't either," I replied, "Put an extra scoop of ice-cream on his peach cobbler next time he comes in. And thank him for telling the truth.”

If all this volatility has you down, drop us a line, give us a call, or come by and see us.  We'll talk about risk and return and how we're guiding investors through this mess, how to turn this crisis to your advantage.  It never hurts to have a second set of eyes, especially in this environment. 

And then we can go to Stamey's and enjoy a hot dog and a BBQ sandwich and a sweet iced tea.

You Think You're Paying Too Much In Taxes?

Justin here. For all its quirks, it's hard to find a better (and cheaper) place to easily track what you spend that at www.mint.com. On top of that, the Mint blog does an equally great job at relaying financial concepts in easy to understand methods; today's post doesn't disappoint.

Note that the y-axis numbers are misaligned with the chart for some reason, but the meat of the chart is still right (for those of you who don't remember, the "y" axis is the vertical axis, also known as the "yo-yo" axis because it goes up and down . . . how about that?)


Personal Finance Sofware Mint.com

Congress Waivering on Fiduciary Issue

Justin here. An article last week from WSJ's Jason Zweig highlights what fiduciary duty means to Joe Investor. The element of how congressmen play into the reform is interesting. After seeing how Senator Colburn trades his account, it seems a lot like letting my two year-old decide her bedtime . . . or if she has to hold my hand when she crosses the street (depending on how important you think fiduciary duty is.) Full article here.

In a recent interview with the Journal's Brody Mullins, Sen. Tom Coburn (R., Okla.) said that most of his money is managed by a professional adviser. The senator explained that his portfolio is heavy on oil and natural-gas stocks because energy is big business in his home state of Oklahoma.

Sen. Coburn added that he has his own account at TDAmeritrade, valued at about $70,000. He said he trades actively based on tips he gleans from Jim Cramer's "Mad Money" show on CNBC.

In 2008, Sen. Coburn traded Transocean four times in less than a month on Mr. Cramer's advice. "I lost my shirt," the senator said. He fared better with Tyson Foods, which he bought on Nov. 20, 2008, and sold less than three weeks later. "I bought it and got out because it went up," Sen. Coburn said. He added that he regretted selling Tyson so quickly, because its price kept rising after he sold.

Grantham on Bubbles

Justin here. I'm fairly certain that all the 1000+ hours I spent studying for the CFA and CFP exams might have been better served taking a class on "How to Speak with a British Accent." Jeremy Grantham is brilliant (see his bio here, and latest commentary here) but his accent adds a good 20 points in perceived IQ.

The following short (6 minute) video discusses bubbles, how to spot them, what purpose the serve, and how "bloody mad" you have to be to buy into one. Y'all enjoy.

http://link.brightcove.com/services/player/bcpid71778049001?bclid=69928231001&bctid=79128759001